MC1550 image request

Forum|Forum|2 years ago
May 28, 2024
1 reply
1539 views

The CF card in my MC1550 got corrupt. I managed to salvage some of the contents, but I was not able to salvage the consistency of the filesystems. Hence, the controller does not boot. Could someone (@jbattam_FTNT ?) please help me with the necessary image file(s)? My current installation ran on 7.0-8.

Regards,
-Frode

Wireless Controller

fricci_FTNT

Staff

Hi @frodet ,

As far as I am aware we are not allowed to share it on here, you can login to our support portal https://support.fortinet.com/Download/FirmwareImages.aspx and download it from there:

Alternatively you can open a new ticket with our support and an engineer will upload the image through the support ticket.

Best regards,

frodetAuthor

New Member

Hi @fricci_FTNT ,

This system was purchased and installed (with the help of a consultancy firm) back in 2014 by my predecessor. Then Fortinet purchased Meru in 2015, and all traces of this support contract vanished. Hence, I have no access to these files even though I have support on other Fortinet products.

I have contacted Fortinet support, as you suggested, and my reseller(s) and I can't even purchase a new support contract. I just want something up and running while I perform budget allocations and initial contacts for a new solution. Can you help, please?

ITtech23

New Member

Hi frodet

I'm in the same boat. Did you mange to get the image file?

Thanks

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