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andersonserra
New Member
July 8, 2020
Question

IP reputation Microsoft

  • July 8, 2020
  • 1 reply
  • 5467 views

Hi people, We are evaluating the acquisition of the Fortimail tool for our Datacenter, and we are having trouble protecting IP Pool addresses from falling into Microsoft's reputation list. We have all security requirements enabled, for example: SFP, DKIM, rDNS, DNS. What do you do to avoid falling into this list?

 

Regards.

 

Anderson Serra

    1 reply

    abelio
    SuperUser
    SuperUser
    July 8, 2020

    Hello Anderson.

    If you are not the source of that reputation and only inherited those IPs o block from your ISP/Carrier, nothing else to do with your Fortimail.

    Ask them for a new, clean IP block for your service.

    Cleaning IP blocks are ISP/Carriers duties.  (unless the block had allocated to you)

     

     

     

     

     

     

    andersonserra
    New Member
    July 9, 2020
    thanks for the reply, we have our own addresses as we are autonomous system. I tried to follow the policies informed in the https://sendersupport.olc...k.com/pm/policies.aspx url, but I still can't understand why they are blocking our MTA addresses. We have an ippool with 5 outgoing IP addresses. What do you do to avoid being blocked by microsoft?   Anderson Serra
    abelio
    SuperUser
    SuperUser
    July 9, 2020

    andersonserra wrote:
    What do you do to avoid being blocked by microsoft?

    Nothing special actually, spf records for all domains and dmarc for ones that required.

     

    Error or block message from MS gives any clue?