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powererum
powererum
New Member
Mar 5, 2025 4:56 AM UTC
Question

Intermittent Internet Slowdown

Hello. I am a network engineer working in an on-premises environment. There are intermittent slow internet issues, but it is not due to CPU or memory overload on the switch devices. When I monitored the situation using the diagnose switch physical-ports datarate command, I noticed a sudden increase in usage on both the TX and RX sides. What could be causing this issue? Also, are there other ways to check this in FortiGate or via CLI?

3 replies

Stephen_G
Staff & Editor
Stephen_G
Staff & Editor
Mar 7, 2025 3:43 PM UTC

Hello,

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

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Stephen_G - Fortinet Community Team
Stephen_G
Staff & Editor
Stephen_G
Staff & Editor
Mar 13, 2025 4:30 PM UTC

Hi,

 

Sorry, we're still trying to get you an answer or reply. In the meantime, if anyone viewing this topic has a possible answer, your input is welcomed.

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Stephen_G - Fortinet Community Team
    Stephen_G
    Staff & Editor
    Stephen_G
    Staff & Editor
    Mar 18, 2025 12:24 PM UTC

    Hi again powererum,

     

    I apologize for the very late answer. This article may help you: https://community.fortinet.com/t5/FortiGate/Technical-Tip-Low-throughput-troubleshooting/ta-p/272657

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    Stephen_G - Fortinet Community Team
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