Skip to main content
Acesyndrome
Acesyndrome
Visitor III
February 7, 2022
Solved

httpsd procces high cpu on 6.0.14

  • February 7, 2022
  • 4 replies
  • 4855 views

Hi

 

I  Have maybe a bug in my 6.0.14 OS 

 

 httpsd 18282 R 98.9 0.0
dnsproxy 439 S 17.7 0.5
ipsengine 598 S < 11.4 0.3
updated 2059 S 11.4 0.2
ipsengine 579 S < 10.4 0.3
ipsengine 606 S < 10.4 0.3
ipsengine 591 S < 10.4 0.3
ipsengine 580 S < 10.4 0.3
ipsengine 588 S < 10.4 0.3
ipsengine 603 S < 10.4 0.3
ipsengine 602 S < 10.4 0.3
ipsengine 583 S < 9.3 0.3
ipsengine 597 S < 9.3 0.3
wad 526 S 8.3 0.4
ipsengine 582 S < 8.3 0.3
ipsengine 610 S < 8.3 0.3
ipsengine 589 S < 8.3 0.3
ipsengine 604 S < 8.3 0.3
ipsengine 605 S < 8.3 0.3
ipsengine 586 R < 8.3 0.3

 

This causes excessive slowness in the GUI - it happened only after i upgrade from 6.0.10 to 6.0.14

 

i tried this :

fnsysctl killall httpsd

diag sys kill 11 172 

 

but it didn't help 

 

What can i do more ?

Best answer by AlexC-FTNT

What you can try:

- upgrade to FortiOS 6.2 if possible. 6.0 is out of engineering support

- check crashlog - see if any crashes of httpsd

- remove some, or all widgets from dashboard,

- remove device-identification on interfaces

- limit the logging to few https sessions only
https://community.fortinet.com/t5/FortiGate/Technical-Note-How-to-set-a-maximum-number-of-logged-in/ta-p/195629 

4 replies

AlexC-FTNT
Staff
AlexC-FTNTAnswer
Staff
February 9, 2022

What you can try:

- upgrade to FortiOS 6.2 if possible. 6.0 is out of engineering support

- check crashlog - see if any crashes of httpsd

- remove some, or all widgets from dashboard,

- remove device-identification on interfaces

- limit the logging to few https sessions only
https://community.fortinet.com/t5/FortiGate/Technical-Note-How-to-set-a-maximum-number-of-logged-in/ta-p/195629 

    Acesyndrome
    AcesyndromeAuthor
    Visitor III
    February 9, 2022

    Hi,

     

    thank you for your answer,

    I did all the above expect of upgrading 

    crashlog - what to check inside ?

    do you have more steps ?

     

     

    AlexC-FTNT
    Staff
    AlexC-FTNT
    Staff
    February 9, 2022

    The crashlog text is used to isolate/identify a bug, or get details where the problem is internally. If you see real crashes (not signal 11 sent by user) that can be used to raise a case to support and have more precise information (likely no fix in 6.0, but information).
    If your unit supports FortiOS 6.2 or newer, upgrading the first thing to do

    Acesyndrome
    AcesyndromeAuthor
    Visitor III
    February 9, 2022

    as administrator can I  remove some, or all widgets from dashboard from other users ?

    I have  a lot of users on this machine -

    AlexC-FTNT
    Staff
    AlexC-FTNT
    Staff
    February 9, 2022

    As administrator, you can actually edit the configuration and remove the widgets fromother users. They all keep track of various stuff, and therefore use memory

    Acesyndrome
    AcesyndromeAuthor
    Visitor III
    February 9, 2022

    "As administrator, you can actually edit the configuration and remove the widgets fromother users"

     

    How do I do it ?

    AlexC-FTNT
    Staff
    AlexC-FTNT
    Staff
    February 9, 2022

    config system admin

    edit ? (name of the user)

    config gui-dashboard

    config widget

    show

    (you can see what widgets are used and use "delete x" for the ones you want removed)

    end

     

    Terms & ConditionsAccessibility statement