Skip to main content
suthomas1
suthomas1
New Member
January 6, 2021
Question

https website

  • January 6, 2021
  • 1 reply
  • 5198 views

Good day all,

 

We have a fortigate running version 6.2.2

there seems to be a problem with accessing one of https websites. When tried via our fortigate firewall, the site doesn't load. But if the same site loads fine when bypassed from fortigate firewall.

Please help me how to troubleshoot this problem, is there any cli commands to check why the site is being blocked via the firewall.

 

Thank you in advance.

 

1 reply

suthomas1
suthomas1Author
New Member
January 7, 2021

Any ideas on this please? it doesn't show any kind of error when attempting to access this site..hence troubleshooting is difficult. at times it says err timeout in browser though.

 

thanks again.

Yurisk
SuperUser
Yurisk
SuperUser
January 7, 2021

Are you using Web filtering/AppControl in rules for accessing this website?

Are you using certificate-only or deep SSL inspection profile ? 

 

suthomas1
suthomas1Author
New Member
January 7, 2021

Yes, Web filtering/AppControl is being used.

SSL DPI is being used in rules.

 

I am at fail to find out what is causing the site to not load via the firewall. Any hints at troubleshooting (cli or gui) will be useful. thanks

Terms & ConditionsAccessibility statement