Google meet performance issue

Forum|Forum|1 year ago
February 8, 2025
5 replies
5384 views

I am stuck in a situation where I am facing an issue with Google Meet video and voice within the enterprise network.

I am using a 100F FortiGate firewall and have created a policy to block all unnecessary traffic from the public internet. Additionally, I have created a policy for Google Meet with no inspection. However, I am still facing the same issue.

Can anyone help me with this? Is there any issue with NPU-offloading which is causing the issue in the google meet performance.

1. Implemented QoS for Google Meet, but it did not work.

2. Implemented a no-inspection policy to bypass UTM features.

#fortigate

FortiGate

Best answer by funkylicious

try implementing something similar to this, but based/adapt it on Meet

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Using-Microsoft-Teams-with-DOS-Policy/ta-p/251599

ports used by Meet appear to be UDP/3478 and UDP/19302–19309

https://support.google.com/a/answer/1279090?hl=en#zippy=%2Cstep-set-up-outbound-ports-for-media-traffic

also, in the fw rule for this traffic try, set tcp mss sender and receiver on 1300

funkylicious

SuperUser

what is the issue more specifically?

no video/audio during the meet or something else ?

"jack of all trades, master of none"

Mayank_SrivastavaAuthor

New Member

Yes, there is an issue with the audio/video continuously breaking during the Google Meet.

funkylicious

SuperUser

any DoS policy applied by any chance ?

L.E. are you using ISBD objects as destination for Google Meet or some specific ip's / ports in the fw rule ?

"jack of all trades, master of none"

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