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VonGabriel
New Member
September 30, 2015
Question

FVC MOH

  • September 30, 2015
  • 1 reply
  • 2222 views

Hi 

 

Can anyone tell me what exact format the music on hold (MOH) file should be. I know it is a wav mono, not sure of the rest. 

 

Cheers

    1 reply

    IronOakIT
    New Member
    September 30, 2015

    Hi.

     

    Page 50 of the FortiVoice user manual PDF mentions the following:

     

    "8 kHz, 8 bit, Mono, u-Law .wav file that contains the greeting. The maximum file size is 5 minutes."

     

    You can create it easily, or convert another .wav format to it, with the old Windows Sound Recorder.

    Other audio editors, like Audacity, will also save in that format.

    Watch, the u-Law codec is the important part, and the hardest to find in all the options.