Skip to main content
eddwood
New Member
December 25, 2020
Solved

Fotigate 100D Reset

  • December 25, 2020
  • 5 replies
  • 10492 views

Hi forum members,

I am pretty new in forinet hardware. So I bought a used fortigate 100D and fist of all, I made a hard reset with the resetbutton on the front. Unfortunately bevor I read the manuals. So it sees, that now I have to log in with putty to manage the fortigate with a consol cable. I did so with putty and now ist says "open boot device failied" (see attached picture). As far as I know, I now have to flash it right? Therefore I need the flash firmware, but I can´t find it. To be honest, it is the first time that I work with putty, so I have to learn it now. I am really thankfull for help.

Alexander

 

    Best answer by sw2090

    @SecurityPlus: that will only work once the FGT boots up the firmwarte which it doesn't now.

     

    The Screenshot shows that you can only access the boot loader by hitteng any key when prompted for.

    You would need to get a firmware image and then flash it via TFTP. Am unsure if the automatic usb flash will work without firmware.

     

    Firmware Images are only available for download in the FortiNet Support Portal. You will have to have a FortiCare license covering that FGT to get a login or ask your reseller/partner for a login or a firmware image.

    5 replies

    SecurityPlus
    Explorer III
    December 25, 2020
    Normally you can log into a FortiGate that is “new” on IP addresses 192.168.1.99 from Interface port 1. Username: “admin” and password: “” (leave password blank). Will that work?
    sw2090
    SuperUser
    sw2090Answer
    SuperUser
    December 28, 2020

    @SecurityPlus: that will only work once the FGT boots up the firmwarte which it doesn't now.

     

    The Screenshot shows that you can only access the boot loader by hitteng any key when prompted for.

    You would need to get a firmware image and then flash it via TFTP. Am unsure if the automatic usb flash will work without firmware.

     

    Firmware Images are only available for download in the FortiNet Support Portal. You will have to have a FortiCare license covering that FGT to get a login or ask your reseller/partner for a login or a firmware image.

    eddwood
    eddwoodAuthor
    New Member
    December 30, 2020

    Hm, thanks for the answer. Unfortunately, thats what I thougt. It was an ebay purchase. So I don´t really have a reseller. I did not thougt, that I must have a licence to flash my own fortgate. Hm. Not good at the moment.

    Furil
    Visitor III
    January 30, 2021

    Hello,

    To put it simply it cannot boot on the firmware soyou have no choice but to reinstall it.

    You just need to initiate a connection via TFTP and upload a new image, please follow this KB :

     

    https://kb.fortinet.com/kb/viewContent.do?externalId=10338

     

    Regarding the image location please go on fortinet support site : https://support.fortinet.com/

     

    Best regards,

    Furil

    Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
    Fortinet Flag the Hack. Wednesday, August 26, 9:00 AM - 5:00 PM ET, COSM, Atlanta, GA.
    Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!