FortiWeb Bot Analysis

HI

 I have a issue with a service in a policy. I test the connectivity between Internet and the server pool and it´s fine, the port TCP 443 connect without problem but the site doesn´t work I removed the signature on the policy but the problem persist. The attack log doesn´t show anything

The problem isn´t in the server site because if the traffic go directly to the server the site open without problem. The only thing that i saw is in the Bot Analysis but I couldn´t find any configuration related