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Eijyyy
Eijyyy
New Member
March 19, 2026
Question

Fortinac update failed

  • March 19, 2026
  • 1 reply
  • 142 views

I want to update my fortinac 500F from version 7.2.4 to 7.4.x , when i try to ping the host update.fortinet.net to test if it's reachable or not it failed

image (3).png

1 reply

funkylicious
SuperUser
funkylicious
SuperUser
March 19, 2026

that dns entry doesnt seem to exist.

L.E. maybe you are trying to ping fnac-updates.fortinet.net 

as for the update, do you have the password for updates user that is working?

you can launch a web browser and access fnac-updates.fortinet.net with it to see if it works, if not, maybe that's the issue.

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