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Bodyak
Bodyak
Explorer
August 29, 2024
Question

Fortimanager ldap objects sync problem

  • August 29, 2024
  • 4 replies
  • 1573 views

After updating Fortimanager to version 7.2.4, there is no synchronization in the Policy and Objects - User and Authentication - User Group - Firewall section. We create new users and groups on the domain controller, but they are not listed on Fortimanager. But all Fortigate devices synchronize and create new infrastructure objects.
This is a problem with two domain controllers. One is connected via LDAPS, the second via LDAP.

 

Maybe someone has encountered such a problem and knows how to solve it?
or is this another bug=(

4 replies

AEK
SuperUser
AEK
SuperUser
August 29, 2024

Is it configured LDAP or LDAPS (SSL)?

AEK
Bodyak
BodyakAuthor
Explorer
August 30, 2024

Hello.
Yes, we tried connecting through ldap - port 389 and through ldaps port - 636. The result is the same.
Perhaps someone will be able to reproduce this situation in the laboratory?

AEK
SuperUser
AEK
SuperUser
August 30, 2024

Please try this command and reproduce the issue.

diagnose debug application auth 255
diagnose debug timestamp enable
diagnose debug enable

 

AEK
Bodyak
BodyakAuthor
Explorer
February 4, 2025

Thank you. The problem was in synchronization between domain controllers

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