Explorer

Question

Fortimail Issue

1 reply
155 views

One User is currently experiencing:

1. All sent emails are deleted

2. Received emails are double in inbox

How to fix? Please help

FortiMail

SuperUser

Does the user have a specific outbound policy? If so then check the profiles used in that policy.
Check the session logs to see why the e-mail is deleted, and to see which policy is handling his inbound/outbound mails.

AEK

Risk and Resilience in the Age of AI. An OT Thought Leadership Summit for Houston's Critical Infrastructure Leaders. Date: Thursday, December 3, 2026. Time: 8:30 am - 1:30 pm (CT). Location: The Westin Houston, Memorial City | 945 Gessner Road, Houston, TX 77024