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AEK
SuperUser
SuperUser
January 13, 2025
Solved

FortiGate Cloud SSO admin

  • January 13, 2025
  • 5 replies
  • 1712 views

Hi FGT admins

Today I saw 2 FortiGate physical appliances, with FortiOS 7.2.10, having a strange admin that I've never seen before on any other FGT.

On first FGT:

fgc1.jpg

On other FGT:
fgc2.jpg

 

What is this account user for? Or should this be removed?

Best answer by pbretas

Hello @AEK 

 

This account is used by FortiCloud to push geolocation information to the FortiGate as described in the documentation below:

 

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Log-showing-user-quot-FortiGateCloud-quot/ta-p/272831

 

The user can be deleted manually on the FortiGate side.

5 replies

pbretas
Staff
pbretasAnswer
Staff
January 13, 2025

Hello @AEK 

 

This account is used by FortiCloud to push geolocation information to the FortiGate as described in the documentation below:

 

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Log-showing-user-quot-FortiGateCloud-quot/ta-p/272831

 

The user can be deleted manually on the FortiGate side.

AEK
SuperUser
AEKAuthor
SuperUser
January 13, 2025

Hello Bretas

Thanks for the response.

I don't understand why Geolocalization info is pushed to FGT.

If I delete this account, will it impact anything?

AEK
janderton47
Visitor III
October 23, 2025

Hello @AEK 

Did you delete these accounts and, if so, was there any impact?

Thanks!

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