New Member

Question

FortiGate CLI possibly corrupted

Forum|Forum|3 years ago
June 21, 2022
3 replies
2613 views

My problem stems from connecting a FortiGate 50E via the console port to my computer, as when I perform the connection and reset the unit, the text that appears on the terminal consists of random characters and scrambled symbols instead of the expected login screen. Any idea of how to fix this? This is currently the only way I can connect to the FortiGate unit and nothing seems to be working.

FortiGate

Staff

Hello SESEA,

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Regards,

Best Regards

Staff

Hello,

I would verify the console cable. If the output will still be the same, open support ticket. It might be problem with console port itself.

Staff

Hi Team,

Can you compare cli settings with here in this article parameters:

https://docs.fortinet.com/document/fortigate-6000/hardware/fortigate-6000f-system-guide/80331/console-port#:~:text=Use%20these%20settings%3A-,Baud%20Rate%20(bps)%209600%2C%20Data%20bits%208%2C%20Parity,1%2C%20and%20Flow%20Control%20None.