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johnlloyd_13
Explorer III
July 12, 2023
Question

Forticloud key/Registration code

  • July 12, 2023
  • 8 replies
  • 32985 views

hi,

i got new FG 401F and i don't see any forticloud key/registration code on the chassis (checked all sides) and no document inside the box. there's also no key on any sides of the box.

 

the 40f i got has forticloud key on top of the chassis.

 

can someone advise if this is a e-document/PDF i need to ask from the FG vendor/reseller?

8 replies

pavankr5
Staff
Staff
July 12, 2023

Hello @johnlloyd_13 ,

 

Please check this article on FortiCloud and FortiDeploy keys

https://docs.fortinet.com/document/fortigate-cloud/23.2.0/administration-guide/855792

Thanks,

Debbie_FTNT
Staff & Editor
Staff & Editor
July 12, 2023

Hey John,

if the sticker with the FortiCloudKey is missing for some reason you have two options:

- open a ticket with Fortinet Technical Support to have them look up the FortiCloud key (this can be done with the FortiGate serial number, to my knowledge)

- set up the FortiGate manually, log in, and register it to FortiCloud from the GUI

image.pngimage.png

johnlloyd_13
Explorer III
July 12, 2023

hi,

i tried to register in forticloud > asset management without a forticloud key and just use its serial number.

seems it's straightforward in "bigger" platform such as 401F.

Baba-truth11
Visitor III
May 23, 2024

I need code

Baba-truth11
Visitor III
May 23, 2024

Lincese code for new Registration

 

Baba-truth11
Visitor III
May 23, 2024

Good to here

sgawande
New Member
May 23, 2024

Hi John, 

You can take PO number from vendor for respective firewall & then raise a ticket with Fortinet, they will provide reg. code 
I hope this will solve your problem 

Baba-truth11
Visitor III
May 27, 2024

Which site I will check to get it vendor

Debbie_FTNT
Staff & Editor
Staff & Editor
May 27, 2024

Hey Mohammed,

the vendor you bought the FortiGate from, they should be able to provide the PO number. If your FortiGate is already registered in FortiCare, you can also simply open a ticket with FortiGate support, they should have options to look up the FortiCloud key.

 

Cheers,

Debbie

Venci
New Member
October 11, 2024

Hi,

What is PO number?