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sagvan
Explorer II
Feb 10, 2025 8:21 AM UTC
Question

Forticlient VPN Android Problem

Hello, dears!
I hope this message finds you well.

 

I am facing a problem on my Google Pixel phone. When I type in the server address for the VPN, I am asked to enter the Remote Gateways, but when I touch the screen, it doesn't let me type. I shows the server address which I already typed.

 

IT JUST DOESN'T LET ME TYPE THE GATEWAY.

 

I hope I can get some help here.

#VPN #Android

8 replies

AEK
SuperUser
SuperUser
Feb 10, 2025 10:46 AM UTC

Hi Sagvan

When you are prompted to enter server address you enter directly the server IP address, then when asked to enter the remote gateway you just confirm by clicking OK.

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AEK
sagvan
sagvanAuthor
Explorer II
Feb 10, 2025 11:50 AM UTC

But that address is not the gateway address I want to enter.

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AEK
SuperUser
SuperUser
Feb 10, 2025 5:57 PM UTC

Hi

I did exactly as I described above and it works just fine.

Can you cleanup the config and redo again as described above?

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AEK
moletgo1
New Member
Feb 10, 2025 11:01 AM UTC

Yup... I am trying to schedule a screen share. The support rep doesn't seem to understand the issue which is baffling since I'm clearly not the only one who is having this issue.

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AEK
SuperUser
SuperUser
Feb 11, 2025 10:49 AM UTC

But there is no support available for FortiClient VPN.

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AEK
sagvan
sagvanAuthor
Explorer II
May 17, 2025 5:40 AM UTC

Fortinet MUST fix this and improve its apps, especially Android's.

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