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bcrefresh
bcrefresh
New Member
May 10, 2017
Question

FortiClient Printer Issue

Are there particular settings within FortiClient that blocks access to a printer? 

 

We are running the most current version of FortiClient on a Windows 10 machine. There is an HP LaserJet Pro MFP M426fdw printer on the network that works perfectly fine when FortiClient is turned off, but as soon as it is turned back on all printing is block and errors are displayed.

 

Would appreciate any info!

    2 replies

    przemo
    przemo
    New Member
    May 10, 2017

    Last year I had a similar problem with HP CLJ M570. After update FCT to 5.4.2 (or 5.4.1) issue was resolved. I recommend also installing the printer based on the IP address instead of a host name - it also helped.

    bcrefresh
    bcrefreshAuthor
    New Member
    May 10, 2017

    I did add the printer via IP address. Also I am running the most recent version of FortiClient.

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