Skip to main content
shoroukmohamed22
shoroukmohamed22
New Member
July 30, 2025
Question

Failed to mount

  • July 30, 2025
  • 1 reply
  • 849 views

Hello ,

I want to backup the History and mail logs data at remote windows server at another domain but same organization , Open connection port at firewall & write the bellow info , 

 

But It gives me "failed to mount" ?? why do that and how I solve it??a4.pnga3.png

1 reply

fiesta
fiesta
New Member
July 30, 2025

Hi,

 

"Set Directory to the folder path of the backup server where the FortiMail unit stores the mailbox backups, such as: /home/fortimail/mailboxbackups."

Does adding slash "/" to path helps?

 

Best regards.

FWD~

shoroukmohamed22
shoroukmohamed22Author
New Member
July 30, 2025

Hi 

there is no Directory when I chose SMP protocol.

& what should will backed up?? the History logs at fortimail??

 

fiesta
fiesta
New Member
July 30, 2025

Hi,

The "Directory" is "Share" in your screenshot. Your "Share" path/directory should be "/fortimailbackup/" and see if it work or not.

 

It will only back up mail data, such as quarantine email, emails in inbox (server mode). History will not be backed up [https://docs.fortinet.com/document/fortimail/7.6.0/cookbook/400831/backing-up-and-restoring-mail-data-in-fortimail]. 

 

Best regards.

FWD~

Terms & ConditionsAccessibility statement