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fortired213413
fortired213413
Explorer III
Nov 27, 2024 8:21 AM UTC
Solved

FAC CHAP authentication issue

getting below error on FAC

 

2024-11-24T17:02:41.605283+05:30 NIC-FAC-MC radiusd[7644]: (25771) facauth: Remote ldap user 'manoj': NULL password is not allowed
2024-11-24T17:02:41.605289+05:30 NIC-FAC-MC radiusd[7644]: (25771) facauth: Remote LDAP user authentication failed
2024-11-24T17:02:41.605799+05:30 NIC-FAC-MC radiusd[7644]: (25771) facauth: Updated auth log 'manoj': Remote LDAP user authentication(chap) with SMS/email dual token failed: invalid password

 

USER IS remote user AD user and we are using chap on the FGT acting as a client

sjoshi
sjoshiAnswer
Staff
Nov 27, 2024 8:22 AM UTC

Hi fortired213413,

 

Kindly refer below article:-

https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-How-to-fix-NULL-password-is-not-allowed-error/ta-p/254414

 

Please test with PAP auth method from the FGT side and verify the status

Thanks, Salon
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1 reply

sjoshi
Staff
sjoshiAnswer
Staff
Nov 27, 2024 8:22 AM UTC

Hi fortired213413,

 

Kindly refer below article:-

https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-How-to-fix-NULL-password-is-not-allowed-error/ta-p/254414

 

Please test with PAP auth method from the FGT side and verify the status

Thanks, Salon
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