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fortired213413
Explorer III
Dec 3, 2024 8:38 PM UTC
Solved

FAC Agent Issue

I'm facing issue while using 2fa fac agent for wins login

the fac agent login portal itself is not getting trigger and getting bypass with admin login

fortired213413
Explorer III
Dec 4, 2024 1:11 PM UTC

I tested by uninstall it and it worked fine
now without fct 7.0.13 2fa fac agent is working fine

11 replies

sjoshi
Staff
Staff
Dec 3, 2024 8:41 PM UTC

Hi fortired213413,

 

Please let me know the FAC version, Agent version and the was the working before?

Also you mean that the FAC 2FA login itself is not getting trigger and default Windows login is appearing?

Thanks, Salon
sjoshi
Staff
Staff
Dec 3, 2024 8:44 PM UTC

Also share if any snapshot of what login you are getting in your PC

Thanks, Salon
sjoshi
Staff
Staff
Dec 4, 2024 6:54 AM UTC

Please confirm if .NET and Visual Studio C++ versions are up to date

Thanks, Salon
fortired213413
Explorer III
Dec 4, 2024 7:54 AM UTC

Yes this are all install to updated version but still not working

sjoshi
Staff
Staff
Dec 4, 2024 9:53 AM UTC

can you share below output
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Fortinet\FAC_Agent_v1.0
Share snapshot.

Thanks, Salon
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