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Baptiste
New Member
October 10, 2019
Question

Error ERR_TIMED_OUT with some https website

  • October 10, 2019
  • 2 replies
  • 6008 views

Hi,

I'm using deep inspection and I often have like a timout with some https websites.

I'm using Chrome, error is ERR_TIMED_OUT. I can reach thoses websites after 1 or 2 page refresh

If I change to certificate inspection, no problems.

The cert used for Deep Inspection is from my CA,

I run a 100D running 6.0.6

Any idea ?

    2 replies

    mp_na
    New Member
    October 10, 2019

    I've just dealt with three days of this nightmare.

     

    I rolled up to 6.2.0 and basically all of my devices utilizing Chrome or Chromebooks went full breakage.

     

    Be sure you rebuild your SSL inspection exemption list and add all the recommended web filter exception lists from this article:

     

    https://support.google.com/chrome/a/answer/3504942?hl=en

     

    Hope this helps!

    Bdz
    New Member
    June 30, 2022

    Hi,

    Still having same issues with 6.2.10... 

    SSL inspection exemption works well but I can't exclude all websites :)