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suthomas1
New Member
Apr 1, 2020 11:41 AM UTC
Solved

DNS resolution

Hello,

 

Fortigate vpn given to one of our support partners have been identified as having issues.

Support partners remotely assist our team for our application environment, but when they want to access their own 

company emails they are unable to as the dns fails.

What is the solution to this problem & how to implement it?

 

Appreciate all help, thank you.

 

    reseaux
    reseauxAnswer
    New Member
    Apr 1, 2020 3:12 PM UTC

    You can specify the domains for which you want an other DNS, you can include their DNS here with their domain name I think.

    4 replies

    reseaux
    New Member
    Apr 1, 2020 12:18 PM UTC

    Hello,

     

    In SSL VPN Portals there is a DNS Split Tunneling, it should work like the routing one and help you for your issue I think ^^

    suthomas1
    suthomas1Author
    New Member
    Apr 1, 2020 12:56 PM UTC

    Thanks, so does it mean one of the dns in split-dns will be our own internal dns server ip?

    While the other dns, can i leave it blank as the support contractors dns may not be known at all times.

    reseaux
    reseauxAnswer
    New Member
    Apr 1, 2020 3:12 PM UTC

    You can specify the domains for which you want an other DNS, you can include their DNS here with their domain name I think.

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