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Lindemann83
New Member
Feb 19, 2025 2:17 PM UTC
Question

Delete AP failed

I am having trouble deleting an Access Point on the FortiWLC 8.4-3build-4 | FortiWLC-500D

 

The error message reads as follows:

ERROR: Ap is being used by a Service Connect's Location Profile.

 

Any tips would be great.

2 replies

Stephen_G
Staff & Editor
Staff & Editor
Feb 23, 2025 12:56 PM UTC

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

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Stephen_G - Fortinet Community Team
Stephen_G
Staff & Editor
Staff & Editor
Feb 26, 2025 11:04 PM UTC

Hi Lindemann83,

Can you let me know if these steps help?:

1. Check Service Profiles:
- Navigate to the configuration section where service profiles are managed.
- Identify the location profile that is using the AP.
2. Remove AP from Profile:
- Edit the location profile and remove the association with the AP you wish to delete.
- Save the changes to the profile.
3. Delete the Access Point:
- Once the AP is no longer associated with any profiles, attempt to delete the AP again from the Access Points section.
4. Confirm Deletion:
- A confirmation dialog should appear asking if you are sure you want to delete the selected item. Confirm the deletion by clicking "OK".

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Stephen_G - Fortinet Community Team
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