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mm82299
mm82299
New Member
June 8, 2020
Question

Delete a user

  • June 8, 2020
  • 2 replies
  • 11054 views

Dear All, I have navigated to users & devices ---> user definition and tried to delete a user from the list but the option delete is desactivated.

is there any other option to delete it?

Thanks,

Mourad

 

    2 replies

    live89
    live89
    Explorer III
    June 8, 2020

    check the user references

    you can't delete a user with references, you need first to remove al ref.

     

     

    mm82299
    mm82299Author
    New Member
    June 8, 2020

    Hello, Thank you for your replay.

    I'm new to FortiGate, how i can remove the ref (it showed with the value 1 on the user record).

    Thanks, Mourad

    live89
    live89
    Explorer III
    June 8, 2020

    click of the ref.

    in most cases if it shows 1 , then the user belong to some group . then you'll need to remove it from group.

    D_IT_GUY
    D_IT_GUY
    New Member
    November 11, 2020

    I have the same issue, but I did find out that if the user is deleted from the group you can delete the user.  But now mine has quit allowing me to delete the user even with no groups.

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