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Custom Email Notifications

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Hello Team

Am inquiring if any user has been able to set custom email notifications for the fortinac like Authentication failures or a connected device instead of using the default email .

#Fortinac Email notifications

FortiNAC

ebilcariAnswer

Staff

There is a link on the previous reply referring to this article, you can also check this one.

Emirjon

AEK

SuperUser

Hi Zu

Did you check here?

https://docs.fortinet.com/document/fortinac-f/7.6.0/administration-guide/589497/email-sms-message-templates

AEK

wanzuAuthor

New Member

Hello AEK

I was referring to the notifications from events and alarm's not the portal ones

ebilcari

Staff

If you are referring to 'Event to Alarm Mapping' than the email template is built-in in the system. I'm not aware of any options to personalize it's content. You can explore the options with a Custom Script which gives more flexibility:

Emirjon

wanzuAuthor

New Member

Hello @ebilcari

Yes am referring to these alerts take an example of the alert below , how can i customize it Alert sample.PNG

wanzuAuthor

New Member

And where are they located if am to use a script FortiNAC

wanzuAuthor

New Member

Hello @ebilcari much appreprication for the guidance so far, am inquiring where is the location of these alarms in the fortinac itself , i have not configured the syslog server , i need to capture the alarm as it being generated or after being generated and then modify the contents before sending the email.

Alarms generated.PNG

ebilcari

Staff

Firstly you need to create a 'Mappings' to tie the event and the call of the custom script. The script can parse the event data, modify the content and than send the email. I will try to create a specific script and maybe publish it as an article in the next days.

send custom script.PNG

Emirjon

wanzuAuthor

New Member

Hello @ebilcari , two more questions

1. Where are the generated alarms stored( physical location of the alarms log),

2. Wrote a custom script (tested sending email is working fine when an alert is generated) but i have no where to get the alarms details that must be sent to email.

Attached a sample of generated alarm.