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wanzu
wanzu
New Member
March 24, 2025
Solved

Custom Email Notifications

  • March 24, 2025
  • 4 replies
  • 2483 views

Hello Team

Am inquiring if any user has been able to set custom  email notifications for the fortinac like  Authentication failures or a connected device  instead of using the default email .

#Fortinac Email notifications

Best answer by ebilcari

There is a link on the previous reply referring to this article, you can also check this one.

4 replies

AEK
SuperUser
AEK
SuperUser
March 24, 2025

Hi Zu

Did you check here?

https://docs.fortinet.com/document/fortinac-f/7.6.0/administration-guide/589497/email-sms-message-templates

AEK
    wanzu
    wanzuAuthor
    New Member
    March 25, 2025

    Hello AEK 

    I was referring to the notifications from events and alarm's not the portal ones 

    ebilcari
    Staff
    ebilcari
    Staff
    March 25, 2025

    If you are referring to 'Event to Alarm Mapping' than the email template is built-in in the system. I'm not aware of any options to personalize it's content. You can explore the options with a Custom Script which gives more flexibility:

    mapping.PNG

    Emirjon
      wanzu
      wanzuAuthor
      New Member
      March 25, 2025

      Hello @ebilcari

      Yes am  referring to these alerts take an  example of the alert below , how can i customize it  Alert sample.PNG 

      wanzu
      wanzuAuthor
      New Member
      April 2, 2025

      And where are they located if am to use a script FortiNAC 

      wanzu
      wanzuAuthor
      New Member
      April 2, 2025

      Hello @ebilcari  much appreprication for the  guidance  so far, am  inquiring  where is the location of these alarms in the fortinac itself , i have not configured the syslog server , i need to capture the alarm as it being generated or after being generated and then modify the contents before sending the email.

      Alarms generated.PNG

      ebilcari
      Staff
      ebilcari
      Staff
      April 2, 2025

      Firstly you need to create a 'Mappings' to tie the event and the call of the custom script. The script can parse the event data, modify the content and than send the email. I will try to create a specific script and maybe publish it as an article in the next days.

       

      send custom script.PNG

      Emirjon
        wanzu
        wanzuAuthor
        New Member
        April 7, 2025

        Hello @ebilcari , two more questions

        1. Where are the generated alarms stored( physical location of the alarms log),

        2. Wrote a custom script (tested sending email is working fine when an alert is generated) but i have no where to get the alarms details that must be sent to email.

        Attached a sample of generated alarm.

         

        AlarmSample.PNG

         

        Configuration.PNG

         

         

        ebilcari
        Staff
        ebilcari
        Staff
        April 15, 2025

        The message content is sent as a variable (string) to the script when it is called. I tested with a bash script and collected the information with:

        event=$1

        Emirjon
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