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Mohamed_Khalaf
New Member
January 23, 2017
Question

Conserve Mode Problem

  • January 23, 2017
  • 2 replies
  • 32130 views

Dears;

 

we need an urgent help, we are suffering from "Conserve mode" problem;

 

The memory and CPU most of the times over 70% which cause this problem but we didn't solve it yet although we did most of the troubleshooting steps which on the fortinet website.

 

Model: FortiGate 80C

 

Your quick response will be highly appreciated.

 

 

Regards;

Mohamed Khalaf IT Engineer

 

 

 

    2 replies

    gsarica
    New Member
    January 23, 2017

    Not sure what version firmware you're running but we had a similar issue. Fortinet support sent us an updated IPS engine which seems to have solved it for now. You might want to open a ticket with support to have them see if that would help.

    MikePruett
    New Member
    January 23, 2017

    Mohamed,

     

    What version of FortiOS are you running? Have you tried removing UTM (or creating a test policy at the top of your policy set that has no UTM) and running with just that to see if CPU is still through the roof?

    Toshi_Esumi
    SuperUser
    SuperUser
    January 23, 2017

    Have you checked diag sys top to see if any processes unreasonably holding huge memory? Then you might need to kill them.

    http://kb.fortinet.com/kb....do?externalID=FD30531

    MikePruett
    New Member
    January 23, 2017

    Fairly certain IPS Engine will be the heavy hitter for him

    Mohamed_Khalaf
    New Member
    January 24, 2017

    Thanks for your replies; Iam using   v5.2.10,build742 (GA)

     

    so I will try your suggestions and feed you back.