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45-JTP
New Member
May 27, 2024
Solved

Client SSLVPN Pool

Hello gentlemen,

I need your help. I configured a SSLVPN as described in this article:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-configure-specific-SSL-VPN-address-pool-to/ta-p/195190

It's setup with individual SSL-VPN portals, where each has it's own Source IP Pools.
SSL-VPN Settings are configured, so each User/Groups has it's own Portal.

SSLVPN client can connect, but they are not getting an IP address from the correct IP Pool.
I have check similar setups on other firewalls, and I am unable to spot the issue.

Any idea what I am missing?

Debbie_FTNT
Staff & Editor
May 27, 2024

Hey 45-JTP,

thanks for the screenshots!

Just to be sure - did you actually set the ranges in each individual portal?

Also - if your users match into a different group (like VPN_Alarm, instead of Vpn_HOOP), then a different portal would be applied than what you might intend, especially if your users are members of multiple groups that have VPN portals assigned.

You can find what group a user authenticated with (and thus which portal was assigned) in Event Logs > VPN; search for the user and find the tunnel setup success log, that should give you a group as well.

 

Cheers,

Debbie

6 replies

45-JTP
45-JTPAuthor
New Member
May 27, 2024

Hi Linoytu
Thank you for the reply.
I have these 3 pools, but clients only get an IP from the first one name: "Clients_VPNs".
For the new setup, I want clients to get an IP from "HOOP_VPN_Pool".

 

SSLVPN-Pools.jpg

Hong_FTNT
Staff & Editor
Staff & Editor
May 27, 2024

Hi @45-JTP,

 

Do you have multiple SSLVPN portals for each IP pool? Are user groups mapped to the correct portals? 

 

Regards,

Brunn3r
Explorer II
May 27, 2024

What about this setting within the Portal:

 
 

tunnelmode.png

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