CLI Console Error: "Unknown action 0" on FortiGate Cloud

3 replies
882 views

Hi Community,

I am managing a FortiGate 100E via FortiGate Cloud (Management Tunnel). The device is behind a NAT network.

I need to change the Interface Role from "Undefined" to "WAN". However, the Cloud GUI does not allow editing this field.

When I tried using the CLI Console on FortiGate Cloud to run the command config system interface, I immediately received the error: "Unknown action 0"

Has anyone encountered this issue? Is there any workaround to change the Interface Role remotely without using the CLI Console?

Thank you.

FortiGate

Stephen_G

Staff & Editor

Hello nam2x2,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Regards,

Stephen_G - Fortinet Community Team

Stephen_G

Staff & Editor

Hello,

We are still looking for an answer to your question.

We will come back to you ASAP.

Regards,

Stephen_G - Fortinet Community Team

Stephen_G

Staff & Editor

Hi again,

I've asked around and this seems like an issue for TAC to handle. We highly recommend getting in touch with Fortinet support https://support.fortinet.com/welcome/#/

Stephen_G - Fortinet Community Team

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