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Cant access web ui - and cant find the HTTPSD process on the system!

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Hi Guys

Starting two weeks ego my FGT200E web UI stopped responding, giving ERR_CONNECTION_REFUSED

nosing and diagnosing, it appears that the HTTPS daemon is not running

did some top commands and

#dia sys process pidof httpsd

gives no answer, nor the top shows any httpsd daemon runs on the system

I also restarted the box two days ego, and still no HTTPS access

i run the FortiGate-200E v6.4.10,build2000,220824 (GA.M)

What would be the next step

Appriciate

FortiGate

gabriel2022Answer

New Member

ok - issue resolved

it was the admin cert issue

so what was done is

config system global
set admin-server-cert self-sign
end

and Web-ui came back as new

thanks

pminarik

Staff

Please check get system global | grep admin-server-cert, and make sure that some certificate is selected. I've seen similar behaviour a few times in the past when the admin GUI certificate mysteriously became un-configured.

gabriel2022Author

New Member

Thanks for posting

i typed and got an empty line .. i am not sure what was before

i guess it should contain the factory cert ?

gabriel2022AuthorAnswer

New Member

ok - issue resolved

it was the admin cert issue

so what was done is

config system global
set admin-server-cert self-sign
end

and Web-ui came back as new

thanks

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