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kruyvanna
New Member
February 19, 2025
Question

Cannot login after changing password

  • February 19, 2025
  • 1 reply
  • 456 views

Hello,

 

After changing password, I can't login.
It always say 

Authentication failure

Thanks in advance

IMG_7936 Medium.jpegIMG_7937 Medium.jpeg

1 reply

AEK
SuperUser
SuperUser
February 19, 2025

Hi Kruyvanna

If it doesn't work then try to reset the password.

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Resetting-a-lost-admin-password/ta-p/197045

If you have a valid backup you can also reinstall the firmware (tftp) and restore the config.

Hope it helps.

AEK