Skip to main content
kruyvanna
New Member
Feb 19, 2025 9:47 AM UTC
Question

Cannot login after changing password

Hello,

 

After changing password, I can't login.
It always say 

Authentication failure

Thanks in advance

IMG_7936 Medium.jpegIMG_7937 Medium.jpeg

1 reply

AEK
SuperUser
SuperUser
Feb 19, 2025 10:28 AM UTC

Hi Kruyvanna

If it doesn't work then try to reset the password.

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Resetting-a-lost-admin-password/ta-p/197045

If you have a valid backup you can also reinstall the firmware (tftp) and restore the config.

Hope it helps.

Translate
AEK
Risk and Resilience in the Age of AI. An OT Thought Leadership Summit for Houston's Critical Infrastructure Leaders. Date: Thursday, December 3, 2026. Time: 8:30 am - 1:30 pm (CT). Location: The Westin Houston, Memorial City | 945 Gessner Road, Houston, TX 77024