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onurd0gan
New Member
Apr 29, 2019 12:54 PM UTC
Solved

Cannot add devices

Hello,

I have fortigate and fortimanager vm trial version 6.0.2. I could not add FortiGate to Fortimanager.

There is no connectivity problem between fortigate and fortimanager, but I get "Probe Failed" error. FMG protocol is enabled on related interface. I checked task monitor logs on FortiManager, I saw "Cannot communicate with remote device (tunnel is down)" and in the description "2019-04-29 15:14:24:fgfmstarterror".

 

what might be the problem?

 

thank you,

    onurd0gan
    onurd0ganAnswer
    New Member
    Apr 30, 2019 4:25 PM UTC

    Hello,

     

    Thank you for your support, I solved the problem by setting enc-algorithm to low on FMG.

     

    thanks

     

     

     

    15 replies

    brazz_FTNT
    Staff
    Staff
    Apr 29, 2019 3:17 PM UTC

    Hey, 

     

    Is there any Full inspection happening between FGT and FMG ? What is the network topology?

    Thanks

     

    onurd0gan
    onurd0ganAuthor
    New Member
    Apr 30, 2019 1:06 PM UTC

    Hey,

     

    It is in my vm lab environment(Vmvare fusion).

    There is no another device between them. 

     

    thanks

    brazz_FTNT
    Staff
    Staff
    Apr 30, 2019 3:33 PM UTC

    Thanks for the reply. 

     

    Can you check the (on the FGT)

    config system central-management   get 

    and 

     

    Can you check (on the FMG)

    config system global get

     

    I am actually looking for level of encryption on both of these. 

     

    Cheers

     

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