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onurd0gan
onurd0gan
New Member
April 29, 2019
Solved

Cannot add devices

  • April 29, 2019
  • 15 replies
  • 37564 views

Hello,

I have fortigate and fortimanager vm trial version 6.0.2. I could not add FortiGate to Fortimanager.

There is no connectivity problem between fortigate and fortimanager, but I get "Probe Failed" error. FMG protocol is enabled on related interface. I checked task monitor logs on FortiManager, I saw "Cannot communicate with remote device (tunnel is down)" and in the description "2019-04-29 15:14:24:fgfmstarterror".

 

what might be the problem?

 

thank you,

    Best answer by onurd0gan

    Hello,

     

    Thank you for your support, I solved the problem by setting enc-algorithm to low on FMG.

     

    thanks

     

     

     

    15 replies

    brazz_FTNT
    Staff
    brazz_FTNT
    Staff
    April 29, 2019

    Hey, 

     

    Is there any Full inspection happening between FGT and FMG ? What is the network topology?

    Thanks

     

    onurd0gan
    onurd0ganAuthor
    New Member
    April 30, 2019

    Hey,

     

    It is in my vm lab environment(Vmvare fusion).

    There is no another device between them. 

     

    thanks

    brazz_FTNT
    Staff
    brazz_FTNT
    Staff
    April 30, 2019

    Thanks for the reply. 

     

    Can you check the (on the FGT)

    config system central-management   get 

    and 

     

    Can you check (on the FMG)

    config system global get

     

    I am actually looking for level of encryption on both of these. 

     

    Cheers

     

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