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New Member
September 17, 2026
Question

box lock

  • September 17, 2026
  • 4 replies
  • 56 views

Hello Team 

I want to know for which conditions FortiGate can be blocked because of the licences? 

    4 replies

    osoleimani
    Staff
    Staff
    September 17, 2026

    Hi,

    It depends on the type of FortiGate and the license involved.

    For a physical FortiGate, expiration of a FortiGuard license does not normally stop the firewall itself from operating, although services that depend on that license may no longer function as expected.

    FortiGate-VM is different. If the VM license becomes invalid after the applicable grace period, FortiOS restricts access and firewall policies no longer function.

    So, if you are referring to a FortiGate that is being “blocked” because of licensing, it would be useful to know whether it is a physical FortiGate or FortiGate-VM, and which license has expired.

    Hope this helps clarify the behavior.

    abelio
    SuperUser
    SuperUser
    September 17, 2026

    Hello,
    an example:  unit registered under government user, but used under non-government user
    regards

    Loulou1Author
    New Member
    September 17, 2026

    Thank you very much for your response. These are the FortiGate 200F. I have deployed these boxes in Africa and Equatorial Guinea. I would like to reno6 the licenses. Can I buy these licenses in Dubai without running the risk of being blacklisted?? I have been buying these licenses for several years. Excluding d3, Africa. But in recent days, the laocal representative of Fortinet Afrique told me that my profits are likely to be blocked if I buy Dehos licenses from their channel. Is this possible? If so, under what conditions? 

    osoleimani
    Staff
    Staff
    September 17, 2026

    Hi Loulou1,

    Since the FortiGate 200F units are deployed in Africa and you are considering purchasing licenses through a Dubai reseller, I recommend confirming the regional entitlement with Fortinet before purchasing.

    I would not assume that a license purchased in another region will automatically be accepted, and I would not speculate about possible “blacklisting” without Fortinet confirming the specific case.

    You can provide the FortiGate serial numbers, deployment countries, and proposed license order to Fortinet Customer Service, which handles contracts, licensing, and product registration:

    Fortinet Customer Service

    You can also use Fortinet's partner locator to verify the reseller:

    Find a Fortinet Partner

    Hope this helps clarify.