Skip to main content
Fegom
New Member
Jun 17, 2024 6:31 AM UTC
Question

auto-completion error

The user name (ID) is not automatically saved during VPN login after the recent Forticlient vpn application update.
(The password is automatically saved.)

There is a hassle of having to type your ID daily when using it in the field.

Before the update, there was no problem with the auto-completion function. Please check it.

5 replies

ebilcari
Staff
Staff
Jun 17, 2024 10:17 AM UTC

Is the option "Save login" selected in VPN Connection configurations under Authentication field?

savelogin.png

Emirjon
Fegom
FegomAuthor
New Member
Jun 18, 2024 12:39 AM UTC

Thank you for your answer.
However, i cannot find the Authentication field on the Forticlient vpn mobile screen.

vpn1.jpg

 

 

Fegom
FegomAuthor
New Member
Jun 18, 2024 12:49 AM UTC

The mobile login screen and setting screen are as follows.
It's different from your screen.

vpn2.jpg

ebilcari
Staff
Staff
Jun 18, 2024 12:16 PM UTC

try to disable Prompt User Credentials

Emirjon
Thought Leadership. Security Summit. Thursday, November 12th, PGA National Resort, Palm Beach Gardens, FL.
Security Operations Summit: Modernize SecOps. Operate AI-Native.AMER: November 4 | 9:00 AM PST. India and SAARC: November 5 | 10:00 AM IST. EMEA: November 5 | 10:30 AM CET. APAC: November 5 | 11:00 AM SGT