Authentication failure

3 replies
14092 views

The problem we are facing is how to login into the fortiwifi device.

We put username: admin and password: leave blank as the manual instructed but it is not working. And it shows " Authentication failure", how can solve this problem?

srajeswaranAnswer

Staff

Looks like someone has set the password already.Is this a new device? If you can't find the password, you may need to reset it as described in https://community.fortinet.com/t5/FortiGate/Technical-Tip-Resetting-a-lost-admin-password/ta-p/197045

srajeswaranAnswer

Staff

Looks like someone has set the password already.Is this a new device? If you can't find the password, you may need to reset it as described in https://community.fortinet.com/t5/FortiGate/Technical-Tip-Resetting-a-lost-admin-password/ta-p/197045

Christian_89

Contributor III

Hello

It looks like someone has already set a PW.

I would like to reset the AP.

RobertTucker

New Member

Ensure you're using the correct default credentials. If the issue persists, try a factory reset or contact technical support.

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