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ilcigno
New Member
Feb 27, 2025 9:25 AM UTC
Question

Auth client radius

Hi, i need help with radius, i don't know but sometime auth dont works. User client when open a browser must insert domain credential. autetication on the firewall works the tests are always positive, while on the client to navigate, credentials must necessarily be entered.

thank you

6 replies

rbraha
Staff
Staff
Feb 27, 2025 3:28 PM UTC

Hi @ilcigno 

How are these user authenticated , do you have any captive portal in place for active authentication, or they are using passive authentication like FSSO?

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ilcigno
ilcignoAuthor
New Member
Feb 27, 2025 4:28 PM UTC

Hi, users should automatically log in via SSO, but in reality the credential entry page opens at least once a day

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ilcigno
ilcignoAuthor
New Member
Feb 28, 2025 7:40 AM UTC

the radius server is on a windows server, and it works because the user and connection tests work correctly. It is on the clients that the anomaly occurs

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RBA
Staff
Staff
Feb 28, 2025 8:15 AM UTC

A packet capture or dump from the client would give us more info. Would you be able to share it with us. 

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ilcigno
ilcignoAuthor
New Member
Feb 28, 2025 8:44 AM UTC

Sure but I have no idea how to do it, could you suggest something?

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