apache service-specific error code 1 ems

9 replies
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Hello Guys, I upgraded EMS version 7.2.4 to 7.2.5, the installation finished correctly, when I go to run the console it does not work and gives the following error:
Failed to load URL https://localhost/with error ERR_CONNECTION_REFUSED (-102)

apache service does not start

FortiClient EMS

AEK

SuperUser

Hello

Try restart Apache like explained in the tech tip:

https://community.fortinet.com/t5/FortiClient/Technical-Tip-EMS-Failed-to-load-URL-https-localhost-with-error/ta-p/247609

AEK

Bearpark

New Member

I have the same issue. I am unable to start Apache Service even after running command 'net stop http'

AEK

SuperUser

Then you may need to check in the Apache log files. Or you can still open a ticket.

AEK

echaconAuthor

New Member

Certificate and private key localhost:443:0 from C:/Program Files (x86)/Fortinet/FortiClientEMS/Apache24/conf/ssl.crt/FCTEMS1005092.1.cert and C:/Program Files (x86)/Fortinet/FortiClientEMS/Apache24/conf/ssl.key/FCTEMS1005092.1.cert.key do not match
AH00016: Configuration Failed