Admin portal issue

This is strange and I can't find any solution yet.

When I type in the addres bar https://firewallIP

Sometimes I get the FW and sometimes I get a cisco asa

When it is the fortigate, it'll login, but then freeze if I try to browse any page or go into any configuration.

Is there a misconfiguration somewhere? The IP is not in use anywhere that I know of as the last time it was used is on the last firewall I had.

Currently, I have a laptop direct connected for all admin access.

Explorer III

Do your users have any problem going out to the Internet, or wherever they are supposed to go, thru the FortiGate?

I would presume there is an ASA in your network with the same IP address. That is, if you are typing an IP address in the address field.

If you are typing an FQDN (for example fortigate.yourdomain.local), then maybe you have a duplicate DNS record in your DNS server/hosts file.

New Member

interesting....If I add a DNS name entry, the IP issue shouldn't change, correct?

And no, all users get out just fine.

I will also confirm with some vendors on the ASA IPS.

New Member

Its better use the ip https://10.20.1.2 dont use names or fqn,,,

New Member

Found it! A vendor did in fact have that IP in play.

Unplugged the ASA (until they can get in to update) and I am working as intended now.

Thank you to all!

New Member

Great news. That sounded about right to us. Glad you found it.

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