A Simple Complaint

Question

I have a simple word of protest. I have been perusing the security rating report and following those advices I find useful. However one thing needs to be said. Fortinet absolutely should not be using the security rating report to scold customers for not purchasing other licenses and devices. If those licenses are so essential, they should be included in what is already a very expensive system. Also scolding the customer for having devices that are not fortinet ("replace this device with a fortigate") smacks of anti-trust behaviour. Protest registered. Please pass it along. (I suppose I could have started a ticket, but this seemed a more appropriate way to say this. Of course if there was a general mailbox published I'd have sent this there.)

Atul_S · Answer

Hi,

Thank you for your feedback. The intention behind the report is to highlight areas where a security posture can be enhanced. The remedial actions are the recommendation for customer further consideration and action. For your other concerns, I recommend talking with your organization, the assigned system engineer and the account manager. It's important to have an open conversation so you can make a well-informed decision. I hope you understand.

Thanks,

Sign up

Login with SSO

Login to the community

Login with SSO