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robinsonjas
robinsonjas
New Member
January 1, 2019
Question

60E performance issue for WAN

  • January 1, 2019
  • 3 replies
  • 5116 views

Have a case open but figured I'd try here as well. I have a few 60E's deployed to field. I am experiencing a 'throttle' like behavior on the WAN at 2 of my sites.

Site A - Cox ISP - 5.6.6 code - WAN works as expected

Site B - Cox ISP - 5.6.4 code - WAN perf ~50Mb on 100Mb line (down)

Site C - ATT ISP - 5.6.7 code - WAN perf ~50Mb on 1Gb line (down) | Up is also not the expected 1Gb, but instead about ~100-~200Mb

 

Have stripped off all UTM in policies, factory reset (Site C), created new bare bones network...still has issues. Compared settings from Site A. Still coming up dry.

Logs sent off to Fortinet support but they haven't had any answers yet.

 

Best test site is SiteC - have ran iperf and usual speedtest.net stuff - same results.

 

Last chgs were 'diagnose npu np6lite fastpath disable' - no avail

Any ideas? Would be greatly appreciated!

    3 replies

    Robert_Cerny
    Robert_Cerny
    New Member
    January 1, 2019

    Try to set manually speed and mode of network interface according to this article:

    https://kb.fortinet.com/kb/viewContent.do?externalId=FD30018

     

    We have had a similar case with FG100C, which was permanently switching to half-duplex mode

     

    HTH

    Robert

    robinsonjas
    robinsonjasAuthor
    New Member
    January 1, 2019

    Forgot to mention I'd done that - I checked and auto negotiation was 1000/Full, but manually set the WAN1 interface to 1000 and it still exhibits same behavior. Thanks for the tip...I'm new to the platform so this problem is definitely expanding my understanding of it.

    robinsonjas
    robinsonjasAuthor
    New Member
    January 3, 2019

    Working on this still - lots of testing - now pointing to ATT issue w/ DMZ+ mode on my modem. If I pull an internal IP on the FG from the ATT Pace it performs fine. If I set DMZ+ on modem for FG perf drops thru the floor....more to come.

    robinsonjas
    robinsonjasAuthor
    New Member
    January 4, 2019

    Closing a loop here - on one of the 60E (SiteC) the issue was ATT gateway - Pace 5268 - DMZ+ mode ...known fw bug from ATT. Replaced w/ Arris BGW210. Speeds are great now.

     

    Still confused on the other site (SiteB) - more to come there.

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