Are you seeing something in the Fortinet Community that is not working as expected? For example, a page not loading, a button not working, or a display issue? Reply to this thread to report Community-site issues. Note: This thread is for issues with the Fortinet Community site itself. If you’re reporting a problem with a Fortinet product, please use the appropriate Fortinet support channel for that product. Additional details are available at: https://www.fortinet.com/support/contact. Please include:A brief description of what’s happening The expected outcome A link to the issue if possible or the section you are experiencing the issue Screenshots and/or error messages Your browser and operating system We will let you know when we have reviewed the issue and started the investigation. We may not reply to every post, but we will follow up if we need more details or when there is news to report. Thank you for identifying these issues. Your reports help keep the Community running smoothly as possible for everyone!

Community Manager

Question

Reporting Fortinet Community issues

Forum|Forum|12 days ago
April 20, 2026
6 replies
266 views

Are you seeing something in the Fortinet Community that is not working as expected? For example, a page not loading, a button not working, or a display issue? Reply to this thread to report Community-site issues.

Note: This thread is for issues with the Fortinet Community site itself. If you’re reporting a problem with a Fortinet product, please use the appropriate Fortinet support channel for that product. Additional details are available at: https://www.fortinet.com/support/contact.

Please include:

A brief description of what’s happening
The expected outcome
A link to the issue if possible or the section you are experiencing the issue
Screenshots and/or error messages
Your browser and operating system

We will let you know when we have reviewed the issue and started the investigation. We may not reply to every post, but we will follow up if we need more details or when there is news to report.

Thank you for identifying these issues. Your reports help keep the Community running smoothly as possible for everyone!

mladd

Staff

Anyone attempting to view the following link receives an “Access Forbidden” error: https://community.fortinet.com/t5/FortiGate-Azure-Technical/FortiAnalyzer-Integration-with-Microsoft-Sentinel/ba-p/369989

Kate_M

Community Manager

Thanks for flagging this mladd. Could you check again and see whether the issue persists?

sjoshi

Staff

Not able to choose the template as described in the article when creating a new article.

If you have found a solution, please like and mark it as solved to make it easily accessible for everyone.

Kate_M

Community Manager

Thanks sjoshi, please retry now and let me know whether this is fixed, we are constantly improving the authoring tool including templates.

echufarov

Staff

Hello team,

I see all pages with articles look strange now. The whole text block is squeezed and quite narrow, which makes it difficult to read. Look at this article for example:

“get sys performance” output in the beginning of the article is not readable at all.

I have my words wrapped. However, my colleague has it in a different way, she can scroll left/right inside the text block, having the whole text block same narrow as I have it.

Can you check why is it like that? Was it by design?

Thank you

Kate_M

Community Manager

Hi echufarov, thanks for your feedback. We are currently working on article width and will have updates soon. We will keep you posted.

BackerTheHacker

New Member

I used to receive Fortinet Community Emails with articles that got updated. How do I fix that so I get those again? Thank you.

Kate_M

Community Manager

Hello, you can now subscribe to particular articles in order to receive updates. On the article in question, click the ‘Follow’ button. Thanks!

Y

y-tazaki

Visitor III

Hello,

I would like to ask about the current status of RSS feeds for Fortinet Knowledge Base articles.

Until recently, we were able to receive RSS feeds for Knowledge Base articles (for example: https://community.fortinet.com/tpykb84852/rss/board?board.id=TKB20) in Microsoft Outlook. However, these RSS feeds no longer seem to be delivered or updated.

After the recent renewal/redesign of the Fortinet Community site, has the distribution of RSS feeds for Knowledge Base articles been discontinued?

Any clarification would be greatly appreciated.

Thank you in advance for your support.