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cmaheu
Staff
Staff
June 23, 2022

Technical Tip: Determining Device Support

  • June 23, 2022
  • 0 replies
  • 1397 views
Description This article describes the steps to take when determining whether or not a specific network device model is already supported.
Scope FortiNAC all versions.
Solution

Option 1:  Release Notes.

 

Review the Release Notes located in the Fortinet Document Library.  

Search for the model using the search field in the document.


Tip: Use the latest Release Notes for each minor version (9.4, 9.2, 9.1, etc).  

 

Option 2:  System OID.

 

Open a support ticket and submit the System OID information. 

If the device is online, the System OID information can be collected via the appliance CLI.   

 

For instructions, see the following KB article:

Information to provide when requesting device support

 

Related document:

Options for devices unable to be modeled