High error rate alarm

[MustphaBassim]

Hello Dears

our monitoring system show us same interface got high error rate for than 5 minutes so could please explain how to solve that.

Best Regards

[xshkurti]

@MustphaBassim 
Can you please share below information:
# diag hardware deviceinfo nic port  --------- where portx is port number that shows errors in your monitoring system?

and then:

# #diag netlink interface list name port

Now to monitor this interface, first clear counters so we can see if errors are growing on port level or not

# #diag netlink interface clear port

and then monitor again with 

# diag netlink interface list name port

[MustphaBassim]

first command

CPP-FW-60F-1 # diag hardware deviceinfo nic T3-T2CPP
Command fail. Return code -27

CPP-FW-60F-1 # diag netlink interface list name T3-T2CPP

if=T3-T2CPP family=00 type=768 index=36 mtu=1420 link=0 master=0
ref=22 state=start present fw_flags=0 flags=up p2p run noarp multicast
Qdisc=noqueue
stat: rxp=11399587 txp=2430922 rxb=1608753107 txb=1001017126 rxe=0 txe=10483277 rxd=0 txd=0 mc=0 collision=0 @ time=1694772545
re: rxl=0 rxo=0 rxc=0 rxf=0 rxfi=0 rxm=0
te: txa=0 txc=0 txfi=0 txh=0 txw=0
misc rxc=0 txc=0
input_type=0 state=3 arp_entry=0 refcnt=22

after reset counters

CPP-FW-60F-1 # diag netlink interface list name T3-T2CPP

if=T3-T2CPP family=00 type=768 index=36 mtu=1420 link=0 master=0
ref=23 state=start present fw_flags=0 flags=up p2p run noarp multicast
Qdisc=noqueue
stat: rxp=0 txp=68 rxb=0 txb=9877 rxe=0 txe=5 rxd=0 txd=0 mc=0 collision=0 @ time=1694772609
re: rxl=0 rxo=0 rxc=0 rxf=0 rxfi=0 rxm=0
te: txa=0 txc=0 txfi=0 txh=0 txw=0
misc rxc=0 txc=0
input_type=0 state=3 arp_entry=0 refcnt=23

[maulishshah]

@MustphaBassim , Thanks for the output.

Can you please get the output before and after your monitor system finds high-rate errors on the interface

fnsysctl ifconfig T3-T2CPP

Thanks.