Customer Service

Customer Service Information and Announcements

Internal Article Nominations

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligenc...

FortiClient

FortiClient proactively defends against advanced attacks. Its tight integration with the Security Fa...

FortiADC

FortiADC enhances the scalability, performance, and security of your applications whether they are h...

FortiAIOps

Artificial Intelligence and Machine Learning Enhance Network Operations

FortiAnalyzer

FortiAnalyzer can receive logs and Windows host events directly from endpoints connected to EMS, and...

FortiAP

FortiAP devices are thin wireless access points (AP) supporting the latest Wi-Fi technologies (multi...

FortiAuthenticator

FortiAuthenticator provides centralized authentication services for the Fortinet Security Fabric inc...

FortiBridge

Fortinet’s FortiGate products support external bypass devices using FortiBridge

FortiCache

FortiCache allows a FortiGate with insufficient memory/disk space to run a cache service.

FortiCare Services

FortiCare Services - help customers achieve their business outcomes and realize value from their inv...

FortiCarrier

FortiCarrier is a High-Scale Carrier-Grade Network Service Applicance (CGN)

FortiCASB

Fortinet's CASB Security provides insights into resources, users, behaviors, and data stored in the ...

FortiConverter

FortiConverter helps you migrate your network to Fortinet network security solutions, significantly ...

FortiCNP

FortiCNP classifies data as either data at rest or traffic data.

FortiDAST

FortiDAST performs automated black-box dynamic application security testing of web applications to i...

FortiData

FortiData, Fortinet's advanced data security solution, tackles challenges like data sprawl, classifi...

FortiDDoS

FortiDDoS protects from both known and zero day attacks with very low latency. It’s easy to deploy a...

FortiDB

FortiDB protects against threats, delivering dynamic protection with database activity monitoring an...

FortiDNS

Use the FortiDNS server to enable DNS filtering.

FortiDLP

FortiDLP is a cloud-native endpoint DLP and Insider Risk Solution which is aimed at monitoring and P...

FortiDeceptor

FortiDeceptor provides Deception-based Breach Protection to deceive, expose and eliminate external a...

FortiDevSec

FortiDevSec is an application security testing product that offers a comprehensive SaaS based contin...

FortiDirector

FortiDirector uses conditions to determine if a redirector Rule is a match for a given request.

FortiEdgeCloud

Hosted cloud-based management platform for the Fortinet Secure LAN Edge (FortiSwitch and FortiAP), a...

FortiEDR

FortiEDR automates the protection against advanced threats, pre and post-execution, with real time o...

FortiEndpoint

FortiEndpoint is a cloud based EMS solution hosted by Fortinet, built for new deployments. It combin...

FortiExtender

FortiExtender offers wireless connectivity for nearly any operational network.

FortiGate Cloud

FortiGate Cloud provides cloud-based management for FortiGate devices.

FortiGuard

Fortinet’s Global Threat Intelligence and Research

FortiGuest

FortiGuest is an access management solution that provides secure network access to guests as per the...

FortiHypervisor

The FortiHypervisor Hybrid Virtual Appliance enables rapid service delivery for enterprise and MSPs ...

FortiInsight

FortiInsight monitors endpoint activity in the form of events. It provides automated inspection and ...

FortiIsolator

FortiIsolator is a browser isolation solution that isolates and executes all web content in a remote...

FortiMail

FortiMail provides advanced, multi-layer protection against the full spectrum of email-borne threats

FortiManager

FortiManager supports network operations use cases for centralized management, best practices compli...

FortiMonitor

FortiMonitor is a holistic, SaaS-based digital experience and network performance monitoring solutio...

FortiNAC

NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-tr...

FortiNAC-F

FortiNAC-F is a zero-trust network access solution that provides users with enhanced visibility into...

FortiNDR (on-premise)

On-premise where solution process and store data on customer’s network. Supports Netflow and OT depl...

FortiNDRCloud

SaaS based NDR solution providing 365 days data retention, along with Technical Success Manager

FortiPAM

FortiPAM allows you to protect, isolate and secure privileged account credentials, manage and contro...

FortiPhish

FortiPhish is a phishing simulation service in a SaaS to test your employees against real-world phis...

FortiPortal

FortiPortal provides a comprehensive set of security management and analytics within a multi-tenant,...

FortiPresence

Wi-Fi Presence Analytics and Customer Engagement Solution

FortiProxy

FortiProxy provides enterprise-class protection against internet-borne threats and Advanced Web Cont...

FortiRecon

FortiRecon is a digital risk protection (DRP) service that allows customers to gain visibility of th...

FortiRecorder

FortiRecorder: Protect your assets and properties with smart physical security

FortiSRA

FortiSRA protects OT environments by providing a secure remote access solution designed for third-pa...

FortiSandbox

FortiSandbox provides a solution to protect against advanced threats and ransomware for companies wh...

FortiSASE

FortiSASE delivers both a consistent security posture and an optimal user experience for users worki...

FortiScan

FortiScan is a managed security service provider (MSSP)- and enterprise-level IT security solution. ...

FortiSIEM

FortiSIEM provides Security Information and Event Management (SIEM) and User and Entity Behavior Ana...

FortiSOAR

FortiSOAR: Security Orchestration and Response software provides innovative case management, automat...

FortiSwitch

FortiSwitch: secure, simple and scalable Ethernet solutions

FortiTester

FortiToken

FortiToken Mobile is an application for iOS or Android that acts like a hardware token but utilizes ...

FortiVoice

FortiVoice delivers integrated calling, conferencing, chat and fax.

FortiWAN

FortiWAN is a Link Load Balancing, Multi-Homing and Tunnel Routing system.

FortiWeb

A FortiWeb can be configured to join a Security Fabric through the root or downstream FortiGate.

FortiAppSec Cloud

FortiAppSec Cloud delivers unified application security and performance with WAF, bot protection, GS...

Lacework

Access helpful articles and other FAQs on Lacework

Wireless Controller

Dedicated Wi-Fi control and management for high density and mobility

RMA Information and Announcements

RMA Information and Announcements

FortiCloud Products

FortiCloud Products

ZTNA

4D Documents

Best practices documents for defining, designing, deploying and demoing various cross product soluti...