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34 PostsActivity in Knowledge Base
Technical Note: Information to provide when requesting AntiVirus (AV) support
Description This article describes the information required when submitting a request to add support for an AntiVirus(AV) program. Note requests to add support should be submitted as a New Feature Request (NFR). If uncertain whether or not the progra...
Technical Tip: Mismatched MAC Address error when installing new key
Description This article describes the behavior that can occur when installing a new license key that does not match the current key's eth0 MAC Address information. Attempting to load a new key via the License Management view in the UI generates the ...
Technical Tip: Cannot access Secondary Server Configuration Wizard in 9.2
Description This article describes that configuration Wizard is not accessible on the Secondary Server. Scope Solution Workaround. Option 1: Contact Support for assistance and reference this article. Option 2: Force system to fail over to the Seconda...
Technical Tip: Fortiproxy and certificate used for replacement messages for https deny traffic
Description This article explains the various scenarios involved where fortiproxy would be required to present a replacement message after blocking the HTTPS traffic. Scope Solution Scenario1. When the traffic is specifically dropped by an explicit p...
Technical Tip: FortiProxy unicast-gateway for HA Config-Sync cluster
Description This article describes how to configure unicast-gateway for HA Config-Sync cluster. Scope FortiProxy 7.0 and later. Solution The unicast-gateway is supported in FortiProxy 7.0 and later. Config-Sync HA cluster can setup up to 8 hosts unic...
Technical Tip: Customizing sponsor mail for self-registration requests and text templates related to registration / approval / deny messages in Portal Settings
Description This article, describes how to customize the sponsor mail and related customizations in Portal settings. Scope Solution 1) Create the customized message templates that are sent to notify the sponsor of incoming requests. - Go to System ->...
Technical Tip: AirWatch MDM Service no longer exists or polling is not enabled
Description This article describes When integrate Airwatch with Fortinac and FortiNac give the following error: 'MDM Service no longer exists or polling is not enabled' Scope Version 9.1, 9.2. Solution Enabling 'Automatic Registration Polling'. From ...
Technical Tip: IPSEC over npu-vlink between two VDOMs
Description This article speaks about the correct way to configure IPsec over npu-vlink between two VDOMs. Scope Solution Consider the points while configuring the IPSEC over npu-vlink between two VDOMs. - It is not possible to use the npu-vlink inte...
Featured Articles
DescriptionThis article describes techniques on how to identify, debug and troubleshoot IPsec...
DescriptionThis article describes how to customize replacement messages for individual web filter...
DescriptionThis article explains how to restart a FortiGate to factory defaults.This procedures...
