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FortiKoala
Staff
Staff
October 1, 2018

Technical Tip: Unknown Hostname error After Running Operating System Updates

  • October 1, 2018
  • 0 replies
  • 876 views

Description

 

This article describes an issue with System Updates when testing the settings, and results of the Test button in the System -> Settings -> System Updates view display 'Test failed - unknown hostname'.
 

FTP session to updates.bradfordnetworks.com is successful via control server CLI.


Scope

 

FortiNAC.


Solution

 

This issue can occur if the updates have been received on the appliances, but the appliances have not yet been rebooted. To resolve the issue a reboot of appliances is needed.