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cmaheu
Staff
Staff
November 7, 2018

Technical Tip: MDM Poll Failure with Certification Path Error

  • November 7, 2018
  • 0 replies
  • 1273 views

Description

 

This article describes how to solve a polling issue with MDM, when a message similar to the following appears:
'Failure: An unknown error occurred. javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target'.
 
Scope

 

FortiNAC v8.x.

Solution

 

Ensure that the entire certificate chain is imported to the FortiNAC's keystore.
See Airwatch Integration for instructions on importing the Airwatch SSL certificate to FortiNAC.
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