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cmaheu
Staff
cmaheu
Staff
April 6, 2022

Technical Tip: Manually Remove Analytics Server

  • April 6, 2022
  • 0 replies
  • 403 views
Description This article describes how to manually remove the Analytics/Reporter product (FortiNAC-R) configuration from the appliance.
Scope Versions: 8.x and 9.x.
Solution

When the Analytics Configuration is removed via the Administration UI, the settings are not removed from the configuration file on the appliance. Consequently, the Analytics Agent is not disabled and the appliance continues to attempt to connect to the analytics server.

 

Remove the configuration via the Administration GUI.

Contact Support for assistance.

 

1) Log in to the appliance CLI as root.


2) Issue the following three commands followed by a reboot of the system:

 

systemctl mask analytics_agent.service
sed -i 's/^ANALYTICS_KEY=.*/ANALYTICS_KEY=/g' /etc/sysconfig/analytics_agent
sed -i 's/^IP=.*/IP=/g' /etc/sysconfig/analytics_agent

 

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