Skip to main content
Contributor
May 10, 2022

Technical tip: Export Persistent Agent configuration from Windows hosts

  • May 10, 2022
  • 0 replies
  • 668 views
Description

 

This article describes how to export the Persistent Agent configuration from a windows host.

This is useful for sharing with TAC when performing Persistent Agent troubleshooting.

 

Scope

 

FortiNAC.

 

Solution

 

1) Open Windows registry editor:

Press WIN+R and type 'regedit'.

 

1.jpg

 

2) Navigate to HKLM\Software\Bradford:

Networks\Client Security Agent.


Note.

On 64-bit operating systems in RegEdit, these registry values will appear in the following

key:

 

HKLM\Software\wow6432node

2.jpg

 

3.jpg

 

3) Select with right-click 'Client Security Agent' folder and export.

 

5.jpg

 

 

Save the file and share it.

 

Related document: 
https://docs.fortinet.com/document/fortinac/9.2.0/administration-guide/613843/persistent-agent-on-windows