Technical Note: Error Message When Adding Client in Analytics Server
Description
Scope
Version: Analytics 5
Solution
Error Message When Adding Client in Analytics Server
Scope
Version: Analytics 5
Solution
Version: Analytics 5
Issue: When attempting to add a second client in Analytics server, the message "Error - return to dashboard" is returned and the second client is not added.
Example
Client 1 name: Bradford Networks
Clients Network Sentry DB name: Bradford
Client 2 name: AnalyticsSvr
Clients Network Sentry DB name: Bradford
The Clients Network Sentry DB name must be unique for each client.
Solution: To provide consistency and avoid duplicating DB names, use the Name of the associated client for the Clients Network Sentry DB name.
Example
Client 1 name: Bradford Networks
Clients Network Sentry DB name: Bradford Networks
Client 2 name: AnalyticsSvr
Clients Network Sentry DB name: AnalyticsSvr
Issue: When attempting to add a second client in Analytics server, the message "Error - return to dashboard" is returned and the second client is not added.
Example
Client 1 name: Bradford Networks
Clients Network Sentry DB name: Bradford
Client 2 name: AnalyticsSvr
Clients Network Sentry DB name: Bradford
The Clients Network Sentry DB name must be unique for each client.
Solution: To provide consistency and avoid duplicating DB names, use the Name of the associated client for the Clients Network Sentry DB name.
Example
Client 1 name: Bradford Networks
Clients Network Sentry DB name: Bradford Networks
Client 2 name: AnalyticsSvr
Clients Network Sentry DB name: AnalyticsSvr