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FortiKoala
Staff
Staff
Sep 28, 2018 2:37 PM UTC

Technical Note: Analytics Agent Not Upgrading When Upgrading Analytics Server

  • Apr 16, 2026 1:19 PM UTC
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Description
Analytics Agent Not Upgrading When Upgrading Analytics Server

Scope
Version:   Analytics 5.0
Solution
Version:  Analytics 5.0


Issue:  The Analytics Agent will not restart automatically upon upgrade of the Analytics Server.


Workaround:  Restart the Analytics Agent manually.
1.  SSH to the Network Sentry Server as root.
2. 
Restart the Analytics Agent. Type
/bsc/services/Analytics/analytics_agent restart


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