Troubleshooting Tip: Missing 'FortiView Source Interfaces by Bytes' in logs
| Description | This article describes how to address the issue of missing 'FortiView Source Interfaces by Bytes' data in the logs, even when the wan1 interface is specified as the source.
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| Scope | FortiGate. |
| Solution | This behavior occurs because FortiGate only logs traffic for interfaces explicitly defined as source interfaces in security policies. If wan1 is not set as the source interface within a specific policy, FortiView will not display any traffic for that interface.
To ensure that FortiView captures traffic data for wan1 or any other specific interface, verify the following:
Policy Configuration: Go to Policy & Objects -> IPv4 Policy.
Also, ensure logging is enabled for the policy to capture traffic details.
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